FAQs

Referral First is a digital and in-person support hub that connects individuals to community services, professionals, and organisations using a simple referral and booking platform.

Yes, most of our services are free. Some partner services may carry their own charges, which will be clearly communicated.

Anyone in the UK, especially in the West Midlands region — including individuals, families, community groups, and businesses.

Absolutely. Our system allows referrals on behalf of others, provided you have their permission and contact details.

Simply register on our website, select a service, and choose an available time slot. Our team will follow up to confirm.

Yes. We comply with GDPR and use encrypted systems to ensure your information stays private and secure.