Applying for benefits like Universal Credit, PIP, or Jobseeker’s Allowance can be
stressful. Many of our clients have questions about documentation, assessments, and
appeal processes.
Real Issues We’re Seeing:
– Long wait times for phone support
– Missed appointments leading to sanctions
– Confusion about job search obligations
How We Help:
– One-to-one guidance with our DWP support specialists
– Referral to partners offering welfare rights advice
– Help preparing for work capability assessments
Referral First Insight: You have the right to request a mandatory reconsideration if a
benefit decision feels unfair. Let us show you how.